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Policies

Store Policies

We guarantee successful delivery of a precision tool: your crucible. Make beautiful art with our pots.  

When you place an order, you are charged a $15.00 flat rate down payment on your freight bill.  Your actual shipping cost will always be over $15.00.  Once the actual freight cost for your shipment is known, we charge your card a second time to process whatever balance is due over your $15.00 prepayment.  We send an itemized receipt by e-mail for any charges made to your card.  Any billing or freight questions can be directed to us at glassgu@earthlink.net or by phone to 603 323 7900.



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